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Safeguarding Statement

Sophie Hayes Foundation has a duty to care for the people who use our services and for our staff and volunteers. We recognise the right of every individual to stay safe and strive to ensure a safe and supportive workplace for all. We have a strong commitment to the protection and welfare of our participants as vulnerable adults.  


The welfare of all of our participants, staff and volunteers is paramount, and everyone, regardless of age, gender, race, disability, religion or belief, sexual orientation, gender reassignment, marriage or civil partnerships and pregnancy and maternity. 


What do we mean by safeguarding?

Safeguarding is about ensuring that people and organisations take proactive steps to effectively keep everyone we work with safe from harm, abuse, and neglect.



To report a safeguarding concern please CLICK HERE. If your concern is not safeguarding related, please see our complaints process HERE.


If you would like to contact us directly, please email:


If you or someone else is in immediate danger always phone 999.


If you are concerned someone you know may be a victim of Human Trafficking, the Modern Slavery Helpline provide free and confidential information, advice and guidance about any modern slavery issues. You can speak to the Modern Slavery Helpline on 08000 121700 or report a concern online HERE.


Policy link
Safeguarding Policy and Procedure  


If you’d like to chat with us, we’ve put dedicated contact details below.

For any general enquiries, please use the email and phone number opposite.


Thank you, and we look forward to getting back to you soon.

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